“I have no hesitation recommending this route to any astute business manager.”
“Following a comprehensive review of bids submitted to us in fall 2011, PMT ROY management chose to award the contract to Maximum Benefit. Since then, I have never ceased to congratulate myself on this decision. First, because it has saved us tens of thousands of dollars per year. Second, because the quality of the services delivered has not suffered at all—quite the contrary.”
“Any good manager worries about the transition from one group insurance provider to another, but it was not painful at all. The transition was as transparent as could be for our employees, and very simple for our accounting service to manage.”
André Roy, President of PMT Roy
PMT Roy employs over 200 insurance and financial services experts. They work in their 12 offices across Eastern Quebec and serve over 70,000 clients and 10,000 businesses. Maximum Benefit provides benefits to over 275 PMT Roy employees.
"We appreciate that the entirety of our plan is now consolidated and the ability to communicate directly with a company representative if we have any questions is a considerable added value."
"I recommend Maximum Benefit for its easy to use web-based interface, our ability to communicate with an Account Representative and receive a timely response, and for the opportunity to combine the different types of coverage under one administration."
Alexandra Pimentel, Human Resources Manager
Maison Carrier Besson, which was founded in 1986, has successfully grown to become one of Quebec's most renowned caterers. Maximum Benefit provides benefits to approximately 60 of Maison Carrier Besson’s employees.
"We are very satisfied with Maximum Benefit. No surprises and anytime we have questions or concerns they are immediately solved by the Maximum Benefit team. Customer service is awesome with timely responses to queries. The online aspect is amazing and easy to use; everything including all forms are easily accessible.”
“The ease of use and clarity of all aspects limits the time I (the administrator) spend answering questions of plan members or processing claims etc...I would definitely recommend Maximum Benefit, the ease of use, easy online portion and excellent customer service make it perfect."
Shawn Clements, Human Resources Manager at The Fort Garry Hotel.
The Fort Garry Hotel is an iconic hotel, spa, and conference centre in the heart of downtown Winnipeg, Manitoba. It is Winnipeg's most celebrated luxury hotel — and one that is a national historic site. Maximum Benefit provides coverage for over 200 of the hotel's employees.
"Switching to Maximum Benefit was seamless. We have not had any challenges with Maximum Benefit. They have always responded to any questions in a short period of time. We have much more control of our renewals and our employees have been satisfied with the coverage."
"Great website where most updates and questions can be answered online, therefore, very little paper needs to be kept in our files. They are easy to deal with and able to answer employee questions quickly, which is important to us as we aim to WOW all our partners.”
“I would recommend Maximum Benefit. We have not had any challenges with this product. We feel that our plan is monitored and protected for our company. Definitely a value added service for our employees and a substantial cost saving to our company."
Mary Malfara, Controller for Roma Moulding.
Roma Moulding is a world leading picture-framing manufacturer with offices in Toronto, Atlanta, New Jersey and Los Angeles. Roma Moulding is a leader in the picture framing industry. They strive to be the best at everything from product development, operations, customer service, and manufacturing process to marketing. Maximum Benefit provides benefits to over 75 Roma Moulding employees in Canada.
"If you have any questions or concerns the people who represent Maximum Benefit are very professional and informative, and everything is dealt with promptly. I look forward to many more years working together."
"I have worked with Maximum Benefit for many years. I enjoy using the web site as an administrator as well as the site for employees. Both are very helpful and everything you need can be found there. If you have any questions or concerns the people who represent Maximum Benefit are very professional and informative, and everything is dealt with promptly. I look forward to many more years working together. Thank you for making my job easier!” says Janet Turgeon, Bert Baxter Transport's Plan Administrator.
With special emphasis on service to the oil industry, Bert Baxter Transport Ltd. brings 55 years of experience in the handling and the transportation of oilfield equipment and materials. Bert Baxter employs over 150 employees and has its head office in Estevan, Saskatchewan.
"Maximum Benefit has knowledgeable staff and fantastic representation; from their customer service to the representative that I have had the pleasure of dealing with."
"If either do not know the immediate answer they get back to you in less than 24 hrs which is super fantastic!" says Marie Sharkey, Payroll/HR Administrator for Touchmark at Wedgewood.
"I would recommend Maximum Benefit because of on line submissions, also, customer service and our Account Rep are just AWESOME!!!!"
Touchmark has been assisting the needs of adults 55-plus and their families for more than 30 years. They aspire to be the premier provider of fulfilling lifestyle options for adults over 55. Touchmark has locations in 8 states and one location in Edmonton. Maximum Benefit provides benefits to over 100 Touchmark Edmonton employees.
"I have been in HR for 17 years, dealt with many providers, and Maximum Benefit is by far the best thus far, because of their outstanding service."
"We have been with Maximum Benefit since we acquired two dealerships in Calgary and Cochrane in May. Max Ben had all of the employees changed over from the previous provider without a hitch. This was a great experience for me as I had participated in benefits provider changes in my previous roles, which were very difficult. The difference is in the service. I have never had a question left unanswered or a concern that were not addressed in a timely manner. There have been very few complaints from our employees regarding the services, and on the rare occasion where there was an issue, it was addressed quickly," says Joanne Hamilton-Neis, Director of Human Resources for the North Star Ford Group.
"I cannot speak highly enough of our Account Representative, she is pleasant, polite, professional and very easy to deal with. She is very accessible by phone or e-mail and when she is away she ensures that we are looked after in the same manner as she does herself.
Let's be honest, benefits are benefits, most companies provide similar coverage, but this company stands out for me as it looks after its customers without fail. I have been in HR for 17 years, dealt with many providers, and Maximum Benefit is by far the best thus far, because of their outstanding service."
North Star Ford is a car and truck dealership with four locations in Alberta. They pride themselves on superior sales and service as well as a commitment to serving their friends and customers. They have been the recipient of many awards including the 2011 Business of the Year by the Fort McMurray Chamber of Commerce. Maximum Benefit provides benefits for more than 400 North Star Ford employees.
"We do receive a lot of other insurance companies trying to solicit our business but we have no desire at all to change companies. We would highly recommend Maximum Benefit to any organization"
"Our company has been dealing and working with Maximum Benefit now for a number of years. We like that we have one main contact person within Maximum Benefit assigned to our company and that she is very efficient. When we have any questions regarding our insurance they are answered very promptly and professionally."
Julie Borkowsky, Plan Administrator.
"We do receive a lot of other insurance companies trying to solicit our business but we have no desire at all to change companies. We would highly recommend Maximum Benefit to any organization."
K.K. Penner Tire Centers Inc. is a family owned and operated business (Est. in 1930) which has a store in Dryden Ontario, as well as three Manitoba locations. K.K. Penner Tire Centers Inc. offers a complete line of wholesale or retail passenger, truck, farm, earthmover, off the road, skidder, and ATV tires, as well as, retreaded tires, rims and tubes. The head office in Blumenort has 30 plus employees and is the parent store to the other 3 locations.
I’ve had a very positive experience with Maximum Benefit. Any questions I have had or issues that I’ve encountered, I have only had to call or send an email, and the issue was dealt with quickly and accordingly.
Maximum Benefit’s staff have even followed up on issues with me to ensure I was getting the right level of service from the benefit provider. Responsiveness and responsible are two words that I would use to categorize my experience. And top that off with no employee complaints makes it that much better. Fernando Santos, a Director at Beam Suntory Canada, continues to note some of the things he likes about Maximum Benefit:
- One stop point of contact.
- Sense of urgency in responding to questions or dealing with issues.
- Helpful and work as a partner.
- Employee Website is easy to use and navigate.
- Willing to come in and present the program and do so in an easy-going way that is well received.
- Great customer service, some of the best I’ve seen in my career. I believe this is even more impressive when you look at the fact that it is not just one benefit carrier.
Beam Suntory crafts and markets dozens of the world’s top premium spirits brands. They have grown to become the third largest premium spirits company in the world and the largest U.S. based spirits company. Maximum Benefit provides benefits to over 85 Beam Suntory Canada employees across five divisions.
