"I've had a very positive experience with Maximum Benefit. Any questions I have had or issues that I've encountered, I have only had to call or send an email, and the issue was dealt with quickly and accordingly. Maximum Benefit's staff have even followed up on issues with me to ensure I was getting the right level of service from the benefit provider. Responsiveness and responsible are two words that I would use to categorize my experience. And top that off with no employee complaints makes it that much better." Fernando Santos, a Director at Beam Suntory Canada, continues to note some of the things he likes about Maximum Benefit:

• One stop point of contact.
• Sense of urgency in responding to questions or dealing with issues.
• Helpful and work as a partner.
• Employee Website is easy to use and navigate.
• Willing to come in and present the program and do so in an easy-going way that is well received.
• Great customer service, some of the best I’ve seen in my career. I believe this is even more impressive when you look at the fact that it is not just one benefit carrier.

Beam Suntory crafts and markets dozens of the world’s top premium spirits brands. They have grown to become the third largest premium spirits company in the world and the largest U.S. based spirits company. Maximum Benefit provides benefits to over 85 Beam Suntory Canada employees across five divisions.

"We have been with Maximum Benefit since we acquired two dealerships in Calgary and Cochrane in May. Max Ben had all of the employees changed over from the previous provider without a hitch. This was a great experience for me as I had participated in benefits provider changes in my previous roles, which were very difficult. The difference is in the service. I have never had a question left unanswered or a concern that were not addressed in a timely manner. There have been very few complaints from our employees regarding the services, and on the rare occasion where there was an issue, it was addressed quickly," says Joanne Hamilton-Neis, Director of Human Resources for the North Star Ford Group.

"I cannot speak highly enough of our Account Representative, she is pleasant, polite, professional and very easy to deal with. She is very accessible by phone or e-mail and when she is away she ensures that we are looked after in the same manner as she does herself.

Let's be honest, benefits are benefits, most companies provide similar coverage, but this company stands out for me as it looks after its customers without fail. I have been in HR for 17 years, dealt with many providers, and Maximum Benefit is by far the best thus far, because of their outstanding service."

North Star Ford is a car and truck dealership with four locations in Alberta. They pride themselves on superior sales and service as well as a commitment to serving their friends and customers. They have been the recipient of many awards including the 2011 Business of the Year by the Fort McMurray Chamber of Commerce. Maximum Benefit provides benefits for more than 400 North Star Ford employees.

"Switching to Maximum Benefit was seamless. We have not had any challenges with Maximum Benefit. They have always responded to any questions in a short period of time. We have much more control of our renewals and our employees have been satisfied with the coverage." says Mary Malfara, Controller for Roma Moulding.

"Great website where most updates and questions can be answered online, therefore, very little paper needs to be kept in our files. They are easy to deal with and able to answer employee questions quickly, which is important to us as we aim to WOW all our partners.

I would recommend Maximum Benefit. We have not had any challenges with this product. We feel that our plan is monitored and protected for our company. Definitely a value added service for our employees and a substantial cost saving to our company."

Roma Moulding is a world leading picture-framing manufacturer with offices in Toronto, Atlanta, New Jersey and Los Angeles. Roma Moulding is a leader in the picture framing industry. They strive to be the best at everything from product development, operations, customer service, and manufacturing process to marketing. Maximum Benefit provides benefits to over 75 Roma Moulding employees in Canada.

"We appreciate that the entirety of our plan is now consolidated and the ability to communicate directly with a company representative if we have any questions is a considerable added value," says Alexandra Pimentel

"I recommend Maximum Benefit for its easy to use web-based interface, our ability to communicate with an Account Representative and receive a timely response, and for the opportunity to combine the different types of coverage under one administration."

Maison Carrier Besson, which was founded in 1986, has successfully grown to become one of Quebec's most renowned caterers. Maximum Benefit provides benefits to approximately 60 of Maison Carrier Besson’s employees.